Tech Note 523 Detail

Installshield wizard was interrupted before DataStudio could be completely installed.

Affected Products:

CI-6870 DataStudio Software (Single User)

Problem/Symptom:
When installing DataStudio, the following message appears: "The wizard was interrupted before DataStudio could be completely installed.

PASCO Solution:

There seems to be no single reason why this message occurs, but here are some procedures that frequently work:

The installation is being trumped by another service:

  1. Navigate to "Control Panel/Administrative Tools/Services/Windows Installer" and set "Startup Type" equal to "Automatic".
  2. Disable unnecessary services.
  3. Attempt installation a second time.

A critical windows system component may be missing or damaged:

  1. Install Microsoft Windows Installer 3.0.
  2. (Re)install Microsoft Internet Explorer 6.

The registry is corrupted.

  1. Download and install the Windows Cleanup Utility.

A Windows security update is conflicting with the installer.

  1. Uninstall Service Pack 2.
  2. Install DataStudio.
  3. Reinstall Service Pack 2.

Creation Date: 04/6/2005
Last Modified: 08/13/2012
Mod Summary: