Updated: September 5th, 2018
How does PASCO Application Software Comply?
PASCO scientific application software including Capstone, SPARKvue, MatchGraph!, and Spectrometry, does not collect, transmit to PASCO, nor store any personal identifiable information except in the limited circumstances noted below. This is true of the applications regardless of the platform on which they are run which include Windows, Mac OSX, iOS, Android, Chromebook, or ChromeOS. PASCO applications never display any advertisements to users.
From time to time, if an application crashes, the software will request that the user send a crash report to PASCO. If the user elects to send the report, it is sent to PASCO via email. The email will contain the email address of the sender. The crash report contains the computer name, the logged-in username, and the internal LAN IP address of the computer. This information is used internal to PASCO strictly to diagnose and fix the cause of the application crash. The data is never distributed in any way outside of the PASCO Software and Technical Support departments. The user may elect to not send the report in which case none of the information is ever transmitted to PASCO.
SPARKvue allows multiple users to connect their SPARKvue applications together to share experiment data and results via the Shared Sessions feature. The Shared Session utilizes a PASCO server to link the applications. While the user entered screen names are shared in the session, no personal identifiable information is transmitted to nor stored on the PASCO server. When the Shared Session is terminated, neither the user names nor any information from the session is kept or stored on the PASCO server.
The SPARKvue application also collects usage data via Google Analytics. This data is used strictly to report usage of certain features in the application. The application does not collect, transmit, nor store any user personal identifiable information on the PASCO server.
PASCO reserves the right to modify this privacy statement at any time to ensure that it complies with all current legal requirements or to implement changes to our services in the privacy statement.