Windows asks for a PIN number when connecting wireless sensor or device

Windows computer is asking for a PIN number for my wireless device.

The most recent wireless devices from PASCO utilize the BT 4.X protocol.  For these devices pairing is only required through our software, rather than through the operating system as was required for the earlier BT 2.0 protocol.

When pairing a PASCO device to the computer, if you are asked for a PIN number as show below, this is an indication that the sensor should only be paired through the PASCO software (SPARKvue, Capstone, Spectrometry, or MatchGraph) 

 


For further assistance, please contact Technical Support at support@pasco.com, through chat on this site during our business hours, or through our web form. Tech Support can also be reached by phone at 1-800-772-8700.