Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
Shared Session feature is not working in SPARKvue, how can I test my connection?
After selecting the App Store icon on the SPARK Element the new PASCO logo (blue text on white background) is shown, then it goes to grey screen and the busy cursor spins indefinitely.
My CI-6759A USB/Serial Converter is not detected by Capstone unless I disconnect it and reconnect it after computer reboot.
How do I export my data collected in PASCO software to Microsoft Excel?
Use the installation instructions within this knowledge base article to help install PASCO Capstone software on a Macintosh computer.
How do I get copies of the icons used within PASCO Capstone?
I have a PASCO interface that uses Bluetooth 2.0, how do I pair it to SPARKvue or Capstone?
I want to drive my SF-9324 with a third-party stereo amplifier.
I need more storage solution for my PASCO pH electrodes.
You can use Google Drive or a USB Flash drive to place SPARKvue files onto your Chromebook
How do I clean and sanitize my PASCO sensors and equipment? The instructions within this article show how to safety sanitize PASCO sensors and equipment.
Instructions for a network/silent administrator installation of PASCO Capstone software on Windows