The Hand-Grip Heart Rate sensor light stays in standby (amber) mode.
Within a second of gripping the hand grips, the green acquiring light should turn on. If this is not happening, check the following:
- There are 4 unbent pins on the cable connecting the hand grips to the blue sensor box.
- The cable from the hand grips is fully inserted into the sensor box.
- The protective transparent film has been peeled off of all four sides of the stainless-steel hand grips.
- You are gripping the electrodes with moderate pressure so that your hands are contacting all four sides of the electrodes.
The green acquiring light is on, but the amber red beats does not pulse.
Please be patient: The red beats light begins to flash within 8-20 seconds after the green acquiring light turns on. If the red light does not turn on after 30 seconds, clean the electrodes and try again. If you still experience problems acquiring data with thirty seconds of the time of first acquisition, please contact Teacher Support to replace the heart rate sensor.
The data is noisy.
The best data will occur after 60 seconds of the time of first acquisition. If you are not getting consistent data after 60 seconds, please contact Teacher Support to replace the heart rate sensor.