Tech Note Search

Enter Keywords, Part Number, or Technical Note Number ...

... Or Search By Category

PASPORT
ScienceWorkshop
Software
Physics
Miscellaneous
SPARKvue
Capstone
Wireless
Spectrometer
MatchGraph
SPARK_Element
Ergopedia_Ergobot

FAQs

Top Technical Advice from PASCO Technical Support

How do I connect an external signal generator to the Mechanical Wave Driver (SF-9324)?

How do I connect an external signal generator to the Mechanical Wave Driver (SF-9324)?

- Affected Products: Mechanical Wave Driver (SF-9324)
- TechNote 1309 - Last Modified: November 28, 2016;   Date Created: November 23, 2016

How do I open a SPARKLab on a Chromebook?

I have a SPARKLab file (.spk or .spk2) and I want to load it onto a Chromebook for use.

- Affected Products: SPARKvue Site License (PS-2400), SPARKvue Single User License (PS-2401)
- TechNote 1304 - Last Modified: November 18, 2016;   Date Created: September 15, 2016

Installing DataStudio on Windows 7, Windows 8 or Windows 10

NOTE: DataStudio is not officially supported on any Windows OS above XP These procedures may resolve installation issues on Windows Vista, Windows 7, Windows 8 or Windows 10

- Affected Products: DataStudio Software (Site License) (CI-6871G), DataStudio Software (Single User) (CI-6870G)
- TechNote 583 - Last Modified: November 18, 2016;   Date Created: October 12, 2006

QuickTime requirements for Capstone on Windows

Which components of Capstone require Apple's Quicktime software to work? What will happen if I uninstall Quicktime?

- Affected Products: PASCO Capstone Site License (UI-5400), Capstone K12 Campus License (UI-5405), Capstone College/University Department License (UI-5406)
- TechNote 1298 - Last Modified: November 15, 2016;   Date Created: April 20, 2016

PASPort Interface undetected on a Windows PC

A PASPort interface is not detected by Capstone, SPARKvue or DataStudio on a Windows computer.

- Affected Products: USB Link (PS-2100A), Xplorer GLX (PS-2002), SPARK Science Learning System (PS-2008)
- TechNote 353 - Last Modified: October 6, 2016;   Date Created: October 9, 2002

Administrator Installation of Capstone, SPARKvue or MatchGraph! software

Adminstrator Installation

- Affected Products: SPARKvue Site License (PS-2400), Capstone K12 Campus License (UI-5405)
- TechNote 1119 - Last Modified: June 22, 2016;   Date Created: November 9, 2010

How do I connect a Bluetooth 2.0 wireless interface to PASCO Capstone on a Windows computer?

How do I connect a Bluetooth 2.0 wireless interface to PASCO Capstone?

- Affected Products: PASPORT AirLink 2 (PS-2010), SPARKlink Air (PS-2011), PASCO Capstone Site License (UI-5400)
- TechNote 1212 - Last Modified: March 4, 2016;   Date Created: July 9, 2013

How to update SPARKvue software.

I have a license for SPARKvue. How do I update to the latest version?

- Affected Products: SPARKvue Site License (PS-2400), SPARKvue Single User License (PS-2401)
- TechNote 1055 - Last Modified: November 16, 2015;   Date Created: November 18, 2009

Shared Session is not working in SPARKvue

Shared Session is not working in SPARKvue

- Affected Products: SPARKvue Site License (PS-2400), SPARKvue Site License Digital Download (PS-2400-DIG), SPARKvue Single User License (PS-2401)
- TechNote 1275 - Last Modified: October 7, 2015;   Date Created: May 20, 2015

Interfaces compatible with MatchGraph

Which interfaces are compatible with MatchGraph?

- Affected Products: MatchGraph! Site License (UI-5404-DIG)
- TechNote 1285 - Last Modified: September 2, 2015;   Date Created: September 2, 2015