Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.

Topic: Capstone Software • Interfaces & Dataloggers

Square Wave & Positive Square Wave not working on 850 or 550 interface in Capstone 2.0

No voltage output from the Signal Generator of the 850 interface or 550 interface when a Square Wave or Positive Square Wave is selected.

Topic: SPARKvue Software • Interfaces & Dataloggers

Updating SPARKvue on the SPARK LX and SPARK LXi

If you find that you cannot update SPARKvue on your LX or LXi through the PASCO store, it is possible to update SPARKvue using the Google Play store with the instructions within this article.

Topic: Lab Apparatus

Using Wireless Diffraction Apparatus with Dynamics Tracks

The OS-8440 Wireless Diffraction Apparatus can be used with the aluminum dynamics tracks or the PASTrack systems.

Topic: Interfaces & Dataloggers

Wireless Sensor Won't Connect to Android Device

My Wireless Sensor won't connect to SPARKvue on my Android tablet or phone.

Topic: Sensors

Wireless Sensor Won't Connect to Chromebook

My Wireless Sensor won't connect to SPARKvue on my Chromebook

Topic: Sensors

Wireless Sensor Won't Connect to Windows Computer

My Wireless Sensor won't connect to PASCO software on my Windows computer.

Topic: Sensors

Wireless sensors not detected on Windows computer with PS-3500 Adapter

None of my Wireless Sensors (AirLink, Smart Cart) are detected by PASCO software on my Windows computer.