Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
Square Wave & Positive Square Wave not working on 850 or 550 interface in Capstone 2.0
No voltage output from the Signal Generator of the 850 interface or 550 interface when a Square Wave or Positive Square Wave is selected.
Updating SPARKvue on the SPARK LX and SPARK LXi
If you find that you cannot update SPARKvue on your LX or LXi through the PASCO store, it is possible to update SPARKvue using the Google Play store with the instructions within this article.
Using Wireless Diffraction Apparatus with Dynamics Tracks
The OS-8440 Wireless Diffraction Apparatus can be used with the aluminum dynamics tracks or the PASTrack systems.
Wireless Sensor Won't Connect to Android Device
My Wireless Sensor won't connect to SPARKvue on my Android tablet or phone.
Wireless Sensor Won't Connect to Chromebook
My Wireless Sensor won't connect to SPARKvue on my Chromebook
Wireless Sensor Won't Connect to Windows Computer
My Wireless Sensor won't connect to PASCO software on my Windows computer.
Wireless sensors not detected on Windows computer with PS-3500 Adapter
None of my Wireless Sensors (AirLink, Smart Cart) are detected by PASCO software on my Windows computer.