Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.

Topic: SPARKvue Software

Access Requirements for Shared Session in SPARKvue

Shared Session feature is not working in SPARKvue, how can I test my connection?

Topic: SPARKvue Software • Capstone Software • Other PASCO Software • Interfaces & Dataloggers • Sensors • Lab Apparatus • Curriculum • Complete Experiments

Access Teams meeting for live assistance

Getting live, face-to-face help, in real time.

Topic: Lab Apparatus

Accessories and replacement parts force sensors and Smart Carts

Common replacement parts and accessories for use with force sensors and Smart Carts

Topic: Sensors

Accurate work with the wireless carbon dioxide gas sensor

carbon dioxide, CO2, photosynthesis, respiration

Topic: Sensors

Additional information for the Smart Cart

Additional specifications for Smart Carts

Topic: SPARKvue Software • Capstone Software • Other PASCO Software • Sensors

Android asks for a PIN number to pair a wireless device to system

Trying to pair a wireless device to an Android asks for PIN.

Topic: Lab Apparatus

Appearance of Pb-210 needle for diffusion cloud chamber

Appearance of needle for cloud chamber

Topic: SPARKvue Software • Other PASCO Software • Interfaces & Dataloggers

Apps missing or need updates on PS-3600B SPARK LXi2

How do I access SPARKvue and Spectrometry when they are missing from my screen on the LXi2?

Topic: Lab Apparatus

Assembly instructions for EP-3575 and EP-3574

How do I assemble the Gratnells carts?

Topic: SPARKvue Software • Capstone Software • Sensors • Lab Apparatus

Attaching single plug, digital devices to Smart Gate or Wireless Smart Gate

Use the digital port on the PS-2180 Smart Gate or the PS-3225 Wireless Smart Gate to attach a single plug digital sensor.

Topic: Lab Apparatus

Attachment of High Voltage Power Supply to Coulomb's Law Apparatus

Connecting charge probe to high voltage power supply for Coulomb's Law Experiment

Topic: Curriculum

Automating access to Essential Chemistry and Essential Physics Curriculum

Providing automatic link to log into Essential Chemistry and Essential Physics curriculum sites