Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
Installation Error 1722 when installing SPARKvue software on Windows computers
How do I resolve a 1722 error when installing SPARKvue or Capstone on my Windows computer?
Installing DataStudio on Windows 7, Windows 8 or Windows 10
These procedures may resolve installation issues on Windows Vista, Windows 7, Windows 8 or Windows 10.This procedure may resolve the issue with the license key not "sticking".
Logout of Essential Chemistry or Essential Physics
By entering in the following URL you will be able to logout and then optionally enter in the code for either Essential Physics or Essential Chemistry.
My PASCO Wireless Sensor or AirLink Won't Connect
I cannot connect my Wireless Sensor to PASCO software.
My ScienceWorkshop 500 or 750 Interface Won't Connect to Capstone
I am using the CI-6759A USB/Serial Adapter with a 500 interface or 750 interface and Capstone will not connect to it.
pH Electrode Maintenance
How do I maintain, store, and restore my PASCO pH electrodes?
Principle of Operation - Motion Sensor
Technote: How do the PASCO motion sensors work?
Principle of Operation - Rotary Motion Sensor
Technote: How do the PASCO rotary motion sensors (RMS) work? Though there are several models of rotary motion sensor, they operate on common principles described in the article.
Replacement Components for Flat Coupon Adapter or Stress-strain Apparatus
How do I get replacement components for a stress-strain apparatus or a flat coupon fixture?
Replacement for CI-6527 Type Sensors
How can I get data into my interface or computer that I used to use the CI-6527 sensor for?
SPARK LXi Blink Codes Decoder
What do the different colored LEDs on my LXi mean?