Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
Installation of PASCO Capstone on older Mac computers
Installation files to install Capstone on an older Mac.
Installation of PASCO Capstone on older Windows computers
How do I get Capstone to work on an older Windows computer?
My PASCO Wireless Sensor or AirLink Won't Connect via Bluetooth
I cannot connect my Wireless Sensor to PASCO software.
My ScienceWorkshop 500 or 750 Interface Won't Connect to Capstone
I am using the CI-6759A USB/Serial Adapter with a 500 interface or 750 interface and Capstone will not connect to it.
Ohaus balance is not reporting out data into PASCO software
Ohaus balance not recording data within Capstone or SPARKvue.
PASCO Software will not downIoad onto a Windows 11 OS Computer
Downloading Pasco Software on a WIN OS will not work.
Silent Install and Deployment of PASCO Capstone license key - MAC OS
How to run the Capstone application & set the key on MAC OS
Square Wave & Positive Square Wave not working on 850 or 550 interface in Capstone 2.0
No voltage output from the Signal Generator of the 850 interface or 550 interface when a Square Wave or Positive Square Wave is selected.
USB devices not showing up on Mac OS
USB devices not visible on a Mac.
Use EX-5529A experiment with Airlinks
Use other interfaces with EX-5529A
Use of GLX as interface for SPARKvue or PASCO Capstone
How do I use the GLX to get data into a computer using SPARKvue or PASCO Capstone software?
Use of PS-2008A SPARK SLS as an interface for SPARKvue or PASCO Capstone
How do I get sensor data into a computer using my SPARK SLS?