Ohaus balance is not reporting out data into PASCO software

Ohaus balance not recording data within Capstone or SPARKvue.

Precision instruments such as high resolution balances need to have time to damp out any oscillations in the values read by the sensing element within the device.  To properly display the resolution for this device, the minimum sampling period (maximum sampling rate) is a sampling period of 5 s that can be used to properly display the data from the balance.

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For further assistance, please contact Technical Support at support@pasco.com, through chat on this site during our business hours, or through our web form. Tech Support can also be reached by phone at 1-800-772-8700.