Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
Code to help with installation of Capstone on Macintosh computers
What command lines can be used to help with the installation of PASCO Capstone onto a current Mac OS computer?
Connecting PS-2600 Spectrometer to Chromebooks running Spectrometry software
Connecting a PS-2600 Spectrometer on a Chromebook running PASCO Spectrometry software.
Connecting PS-2600A Spectrometer to Chromebooks running Spectrometry software
Pairing the PS-2600A with a Chromebook
Connection between Bluetooth 2.0 devices and Mac OS Monterey or Ventura
How do I get data from my Bluetooth 2.0 device into my Mac that is running Mac OS 12 (Monterey) or Mac OS 13 Ventura?
Cross section of beams for structures sets
This Knowledge Base article contains the dimensions of the cross section of the beams used in the truss, bridge, and structures sets.
Determination of spacing between beams on smart gates
How to find effective distance between smart gate photogate beams.
Devices not shown properly in SPARKvue or PASCO Capstone
Sensor shown in SPARKvue or Capstone is different than the type of sensor that I have.
Differences in Pairing PS-2600 and PS-2600A to Spectrometry software
How pairing of PS-2600 and PS-2600A Spectrometers differs.
Disposal Instructions for ezSample Snap Vials
How do I properly dispose of ezSample Snap Vials?
Electrometer is hard to zero or shows values that change rapidly
Precautions for use of and changing batteries within an electrometer.
Emergency calibration standards for pH sensors
Listing of pH of common beverages for emergency calibration references