Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
Installation of SPARKvue on older Mac computers
How do I run SPARKvue on an older Mac computer?
Installation of SPARKvue on older Windows computers
How do I use SPARKvue on an older Windows computer?
Installing DataStudio on Windows 7, Windows 8 or Windows 10
These procedures may resolve installation issues on Windows Vista, Windows 7, Windows 8 or Windows 10.This procedure may resolve the issue with the license key not "sticking".
Launcher launching on its own
How can I keep the launcher from launching on its own?
Launcher spring values and component specifications.
What is the spring constant for the ME-6800 launcher spring?
Location of acceleration and gyro chip within Wireless Force Acceleration Sensor (PS-3202)
Where is the point at which the acceleration on the PS-3202 is measured?
Managing cap for soaker bottles
Managing cap for soaker bottles that are used with pH, ISE, ORP, and some dissolved oxygen sensors.
MatchGraph and Spectrometry on Chromebooks
Match Graph and Spectrometry not working on Chromebooks
Material properties of polymer used for blue beams
This knowledge base article has the material properties for the polymer used in the blue polymer components of the structures kits and their components.
Material properties of polymer used for flexible beams
The gray, flexible beams for the structures sets and their components is made for 50D Durometer thermoplastic rubber.
Missing square nuts for tracks (dynamics or optical)
How to find specifications for nuts used with optical and dynamics tracks.