Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
Replacing missing or damaged feet on optics tracks.
How to replace missing or damaged feet on track.
Replacing snap connector on ripple generator (WA-9896)
How do I replace the snap connector on the ripple tank generator?
Rotational inertia for cart wheels
Rotational inertia for wheels for fixed axle carts.
Rotational inertia for portions of human arm model
What are the rotational moments of inertia for the metal portions of the Human Arm Model?
Rotational inertia of Smart Cart wheels and axles
What are the moments of inertia for the wheels and axles for the Smart Carts?
Select Between Essential Chemistry or Essential Physics
This knowledge base article describes how to log into and out of Essential Physics and Essential Chemistry
Shipping of products containing lithium batteries
What additional labeling is required to ship lithium battery containing products?
Silent Install and Deployment of PASCO Capstone license key - MAC OS
How to run the Capstone application & set the key on MAC OS
Spacing between load cell load points for Wireless Force Platforms
Exact foot spacing for wireless force platforms
Spare parts for Force Platforms
What are the spare part numbers for the force platforms (PS-2141 and PS-2142)
SPARKvue keeps crashing on the LX/LXi every time application is accessed (PS-3600, 3600A, and 3601 only)
SPARKvue keeps crashing on the LX/LXi every time I access the application