PASCO Terms and Conditions

Please review the following information before placing an order with PASCO scientific.

Warranty Information

See PASCO’s Warranty Information

Educational Pricing

Prices that may be displayed on this website or printed in catalogs are discounted prices only for recognized U.S. Educational Institutions within the United States. This U.S. educational pricing reflects a 30% discount off our retail price on all products manufactured by PASCO, and a 22% discount off our retail price on products for which PASCO is an authorized reseller. Educational institutions outside the USA, please inquire for pricing from PASCO (sales@pasco.com) or your local representative. Prices are effective January 1, 2018, and supersede any previously published prices. Prices are in U.S. dollars and do not include freight and handling or federal, state or local taxes. Prices are subject to change without notice.

Forms of Payment

Purchase Orders. PASCO accepts purchase orders from recognized public and private educational institutions. For phone orders, please include a purchase order number and an authorized name. For written orders, please include a purchase order number, a phone number, and a valid authorized signature. Terms are net 30 days from date of shipment for approved accounts and must then be paid by cash, check, or ACH. Partial shipments are invoiced separately and are payable in 30 days. Late payments are subject to 1.5% per month service charge after 30 days.

Credit Cards. PASCO accepts MASTERCARD, VISA, American Express and Discover for payments made at time of shipment. PASCO does not accept credit card payments after net terms have been extended. Please include your name, telephone number, account number, expiration date, CVC code and signature.

Software Licenses

SPARKvue

SPARKvue software may be purchased as a Single License for use with one computer or as a Site License for use on all computers on a K-12 campus or in a college/university department.

SPARKvue for iPad®, iPhone®, Chromebook™ or Android™  smartphones or tablets is licensed separately and is free through the App Store, the Chrome Web Store, and Google Play. Go to pasco.com/downloads for more information.

PASCO Capstone

PASCO Capstone may be purchased as a Single License for use with one computer, as a K-12 Campus License for use on all computers in a single school campus (including student use at home), or as a College/University Department License for use on all computers in a single department (including student use at home).

Shipping

Items in stock will normally be shipped in less than three working days from receipt of the order. Specific requests for air shipments or special carriers will be honored at additional cost.

Returns

In USA:

Please obtain the required Return Material Authorization (RMA) prior to returning any product to PASCO (call 1-800-772-8700). RMAs for products being returned under our 90-day Satisfaction Guarantee or In-Warranty products will include an Electronic Return Label for free shipping. Out-of-Warranty products must be shipped prepaid. Returns for credit or exchange must be in new condition and packaged in original shipping cartons or packaging sufficient to prevent damage during transit.

International:

Please contact the authorized PASCO representative in your country for assistance in returning equipment for repair. PASCO’s International Customer Service team can be reached at +1-916-462-8383ß or at custserv@pasco.com. Out-of-Warranty products must be shipped prepaid, door-to-door. Returns for credit or exchange must be in new condition and packaged in original shipping cartons or packaging sufficient to prevent damage during international transport.