PASCO Privacy and Legal Statements

Privacy Statement

At PASCO, customers always come first. We recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy.

We’ve structured our web sites so that, in general, you can visit PASCO on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personal information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your customer relationship with PASCO.

What information we collect

On some PASCO web sites, you can order products or services, download software updates, make requests, and register to receive materials. The types of personal information collected at these pages include name, e-mail address, contact and billing information, transaction, and credit card information. In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. Data collected online may also be combined with information you provide when you register your ownership of PASCO products. Personal information can be updated each time you place an order or obtain a quote from the online PASCO store.

PASCO also uses web site logging/analysis software to track how PASCO visitors navigate through the site. This site log, commonly called a “hit” log, allows PASCO to determine which PASCO web site pages are the most popular. The log contains no personal information, only a listing of web site addresses visited by PASCO customers.

How we use the information

PASCO uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our web sites for you. Credit card numbers are used only for payment processing and are not retained for other purposes.

From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such contact.

Whom we share the information with

PASCO will not sell, rent, or lease your personal information to others. Unless you tell us otherwise or law prevents us, we will only share the personal data you provide online with other PASCO entities and/or business partners who are acting on our behalf for the uses described above. Such PASCO entities and/or business partners are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.

How PASCO Uses Cookies

A cookie is a piece of text asking permission to be placed on your computer’s hard drive. If you agree, then your browser adds the text in a small text file. Cookies help us analyze web traffic and let us know when you visit a particular PASCO web page. Cookies enable web applications to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes and dislikes.

A few PASCO web sites use cookies to track unique IDs as part of the customer web navigation. This cookie, by itself, only tells us that a previous PASCO visitor has returned. If you deny the cookie, you can still use the site anonymously. Certain PASCO web sites use cookies to provide an automated log-in process for previously registered customers. This insures that you will be accurately identified and linked with your registration data.

Overall, cookies help us give you a better, personalized web site to use. PASCO wants to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data you chose to share with us. This practice is strictly enforced. We know that a lot of people have concerns about cookies, but in talking with many of our customers, we believe that the benefit we both gain from their proper use is worthwhile. We value the relationships we have with our customers, so we respect these concerns. PASCO works to continuously improve the PASCO web experience and personal data privacy policy and practices.

You may set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete the files that contains cookies; those files are stored as part of your internet browser.

Links to Third Party Web Sites

Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the PASCO site. PASCO has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, PASCO does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.

Security

PASCO is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data such as credit card information.

Licenses and Trademarks

PASCO Capstone, and SPARKvue Licenses

PASCO Capstone and SPARKvue software may be purchased as a Single License for use with one computer or as a Site License for use on all computers on a K-12 campus or in a college/university department.

Our SPARKvue app for iPads, tablet devices, and chromebooks is licensed separately, and is available through the App Store, Google Play and on the Chrome Web Store, respectively. See SPARKvuefor more information.

Trademarks

PASCO, PASCO scientific, EcoZone, ezSample, MultiMeasure Sensors, PASCO Capstone, ScienceWorkshop, SPARKscience, SPARK Science Learning System, SPARKvue, SPARKlab, SPARKlink, SPARK system, PASPORT, Tension Protractor, WAVEPORT, and Xplorer GLX are trademarks or registered trademarks of PASCO scientific in the United States and/or in other countries. All other brands, products or service names are or may be trademarks or service marks of, and are used to identify products or services of, their respective owners.

Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Android, Chrome, Chromebook, Google Drive and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

SOLIDWORKS, eDrawings, 3D PartStream.NET, and 3D ContentCentral are among the registered trademarks of Dassault Systèmes SOLIDWORKS Corporation.

Microsoft, Windows, and the Windows logo are trademarks, or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a registered trademark of Bluetooth SIG.

 

More Product Information

Designed for education. PASCO products are designed for education; they are not intended for use in graduate research or industry, and should not be used in any apparatus involved with life support, patient diagnosis, or industrial control.

PASCO reserves the right to change the specifications of any product without prior notice. If a product is no longer available, PASCO reserves the right to substitute a product of equal, or higher, value and functionality.

Electrical. Unless otherwise requested, all equipment is shipped in 115 V, 60 Hz configurations. Please request a different voltage if required.

FCC. Where appropriate, electrical products are marked to indicate that they conform to Federal Communications Commission (FCC) standards. Most commonly, FCC Part 15, Class A.

CE Mark. Where appropriate, products carry the CE marking, which indicates that they conform to the applicable European standards. This almost exclusively applies to products that are designed to meet the following applicable directives:

  • 2004/108/EC for electromagnetic compatibility (EMC)
  • 2006/95/EC for low voltage electrical equipment
  • 2011/65/EU          RoHS Recast/RoHS-2

Other Regulations May Apply

Local, national, and international regulations may restrict the purchase, storage, transport, use or disposal of certain products such as chemicals, radioactive sources, and specialty products and wireless transmission devices. Please consult your local regulations to ensure compliance.

Unless Otherwise Specified:

  • Operating Temperature Range: 0°C – 40°C (32°F to 104°F).
  • Maximum Altitude (Operational): 10,000 feet

Quality

PASCO scientific meets the highest quality standards, and our Quality Management System is registered to ISO 9001.

PASCO and the Environment

PASCO Environmental Policy: PASCO is committed to be in compliance with all laws and requirements in the countries in which our products are sold. PASCO is a responsible steward of the environment and as such, continually seeks to minimize the impact that our manufacturing, distribution, and consumption practices make on the planet’s natural resources.

Miscellaneous (International Customers)

The European Union (EU) WEEE (Waste Electrical and Electronic Equipment) symbol (left) and on the product or on its packaging indicates that this product must not be disposed of in a standard waste container.

 
RoHS

All applicable products supplied by PASCO Scientific to the EU meet the requirements as specified in the RoHS directive either by substance limits or by product exemptions.

The battery or batteries used in PASCO products are marked with the European Union symbol for waste batteries (left) to indicate the need for separate collection and recycling.

Conflict Minerals Policy

As a manufacturer and reseller of science equipment, PASCO scientific uses certain minerals in the products we produce. Four of these minerals – Tin(Sn), Gold(Au), Tungsten(W), and Tantalum(Ta) commonly known as 3TG – may originate from mines in the Democratic Republic of the Congo (DRC) and adjoining countries. These four minerals are deemed ‘Conflict Minerals’ by Section 1502 of the Dodd-Frank Wall Street Reform and Consumer protection Act passed by Congress in July 2010. The Dodd-Frank Act was enacted to address concerns that the trade of minerals by armed groups is financing conflict in the covered countries and contributing to atrocities against civilians. The supply chain for these minerals is very complex, and PASCO scientific is undertaking reasonable country of origin inquiries accompanied by due diligence (where applicable) in our supply chain to determine the source of the minerals. When requested, PASCO suppliers are expected to be responsible and follow best practices in regard to due diligence. For best practices, reference the Organization for Economic Cooperation and Development (OECD) Due Diligence Guidance for responsible Supply Chains of Minerals: http://www.oecd.org/corporate/mne/mining.htm

It is the supplier’s responsibility to determine the source of their 3TG minerals upon request, and report this information to PASCO by way of the latest version of the Conflict Free Sourcing Initiative’s conflict minerals reporting template (CMRT).  If PASCO scientific determines that any of the materials or components used in our products contain 3TG from a mine or facility that is non-conflict free, we will request corrective actions from the supplier including encouraging the supplier’s smelter to join the CFSI conflict free smelter program (CFSP) .

http://www.conflictfreesourcing.org/membership/

If suppliers are unable to identify all sources of the conflict minerals, PASCO Procurement will take reasonable steps to assist the supplier in the effort to determine the source.