Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.

Topic: SPARKvue Software • Capstone Software • Chemvue Software • Spectrometry Software • MatchGraph! Software • Other PASCO Software

Increasing font size (Windows)

Increasing the displayed font within the calculator for greater ease for text entry or editing.

Topic: SPARKvue Software

Install SPARKvue with a command line (for deployment)

Instructions for a network/silent administrator installation of PASCO SPARKvue software on Windows

Topic: SPARKvue Software

Installation Error 1722 when installing SPARKvue software on Windows computers

How do I resolve a 1722 error when installing SPARKvue or Capstone on my Windows computer?

Topic: SPARKvue Software

Installation of SPARKvue on older Mac computers

How do I run SPARKvue on an older Mac computer?

Topic: SPARKvue Software

Installation of SPARKvue on older Windows computers

How do I use SPARKvue on an older Windows computer?

Topic: SPARKvue Software • Capstone Software • Other PASCO Software • Interfaces & Dataloggers • Sensors

My PASCO Wireless Sensor or AirLink Won't Connect via Bluetooth

I cannot connect my Wireless Sensor to PASCO software.

Topic: SPARKvue Software • Sensors

Need more than three wireless sensors connected at one time through SPARKvue

By using a phone as the host for a shared session, users can generally connect more wireless sensors to a single device.

Topic: SPARKvue Software • Capstone Software • Sensors • Lab Apparatus

Ohaus balance is not reporting out data into PASCO software

Ohaus balance not recording data within Capstone or SPARKvue.

Topic: SPARKvue Software • Capstone Software • Other PASCO Software

PASCO Software will not downIoad onto a Windows 11 OS Computer

Downloading Pasco Software on a WIN OS will not work.

Topic: SPARKvue Software • Interfaces & Dataloggers • Sensors

PS-3600/PS-3600A Wireless Sensors will not connect to SPARK LXi via Bluetooth

Why are my wireless sensors not connecting to SPARKvue through Bluetooth on my LXi?

Topic: SPARKvue Software • Other PASCO Software • Interfaces & Dataloggers • Sensors

PS-3600B SPARK LXi2 Home Screen and Connecting Sensors to Software

How do I know if the LXi2 is correctly set-up? Why are my sensors not connecting to the software in the LXi2?

Topic: SPARKvue Software • Interfaces & Dataloggers

SPARKvue keeps crashing on the LX/LXi every time application is accessed (PS-3600, 3600A, and 3601 only)

SPARKvue keeps crashing on the LX/LXi every time I access the application