Tech Note 658 Detail

USB Interface Fails to Respond After a Reproducible Interval on a PC

Affected Products:

PS-2100a USB Link
PS-2002 Xplorer GLX
PS-2000 Xplorer Datalogger

Problem/Symptom:
USB Interface Fails to Respond After a Reproducible Interval on a PC

PASCO Solution:

Problem: Computer puts USB ports to sleep.

Navigate to My Computer/Control Panel/System/Hardware/Device Manager/USB Controllers/USB Root Hub and uncheck Allow the computer to turn off this device to save power. Repeat for all of the Root Hubs on the computer.

Creation Date: 09/19/2008
Last Modified:
Mod Summary: