Tech Note 628 Detail

Unable to connect to USB Link after upgrading the firmware.

Affected Products:

PS-2100A USB Link

Problem/Symptom:
Unable to connect to PS-2100A USB Link after upgrading the firmware with DataStudio 1.9.8.2

PASCO Solution:

PC USERS (Firefox)

  1. Close DataStudio.
  2. Right click on the following link: UsbLink2.hex.
  3. Select Save Link As...
  4. Without modifying the name of the file, select the following location ...\Program Files\DataStudio\Plugins\DataSheets.
  5. Replace the existing file.
  6. Reopen DataStudio.

Mac OS X Users (Firefox/Safari)

  1. Close DataStudio.
  2. Option click on the following link: UsbLink2.hex. (Note the download location.)
  3. Navigate to ...\Applications\DataStudio.app.
  4. Control-click or right-click on DataStudio.app to bring up the popup options menu.
  5. Select Show Package Contents.
  6. Copy the file to the ...\DataStudio\Plugins\DataSheets directory on your computer's hard drive. (An administrative password will be needed to authorize the replacement.)
  7. Replace the existing file with the same name.
  8. Reopen DataStudio.

Creation Date: 01/24/2008
Last Modified:
Mod Summary: