Tech Note 610 Detail

ScienceWorkshop 750 Interface is no longer detected after upgrading the firmware on a Macintosh running DataStudio 1.9.8.2.

Affected Products:

CI-7650 750 Interface, USB

Problem/Symptom:
The ScienceWorkshop 750 Interface is no longer detected after upgrading its firmware on a Macintosh running DataStudio 1.9.8.2.

PASCO Solution:

The interface must be returned to PASCO for reprogramming. We apologize for the incovenience.

To avoid this happening on other interfaces, please do not upgrade the firmware of any other ScienceWorkshop 750 interfaces with DataStudio 1.9.8.2 on a Macintosh. If you wish to avoid being prompted to upgrade the firmware every time that DataStudio starts, you may do any of the following:

  1. Upgrade the firmware of the ScienceWorkshop 750 interface by connecting the interface to a Windows personal computer with DataStudio 1.9.8.2 installed and allow the update to proceed when prompted.
  2. Install the two files located here to the top level of the //Applications/DataStudio/plugins folder*, restart DataStudio, and allow the update to proceed when prompted.
  3. Install the next version of DataStudio when it becomes available, and allow the update to proceed when prompted.

* In MacOS 10.4, you will not see application folders (packages) by default. Click on the button with the sprocket icon in the Applications window and select view package contents.

Creation Date: 08/20/2007
Last Modified: 10/27/2009
Mod Summary: