Tech Note 457 Detail

Installation Error 1612: "Installation source is not found."

Affected Products:

CI-6870 DataStudio Software (Single User)

Problem/Symptom:
The DataStudio installer reports that the installation source is not found when attempting to uninstall.

PASCO Solution:
Possible fixes:
  1. Have the installation source location available. This frequently means that you need to place the DataStudio installation CD in the drive or connect to a network drive.
  2. Use the System Restore feature in Windows XP to return to operating system to a state before the installation.
  3. Download and install the Microsoft Windows Installer Clean Up Utility:
    • Microsoft Windows 95/98/ME
    • Microsoft Windows 2000/NT/XP
    • Click Start, point to Programs, and then click Windows Install Clean Up. Remove DataStudio.
  4. Using regedit, manually delete all PASCO, PASPort, and DataStudio entries from your Windows Registry. Delete the Program Files/DataStudio folder and remove PASPortal from your startup folder.

Creation Date: 12/29/2003
Last Modified: 07/17/2006
Mod Summary: