Tech Note 347 Detail

Two Xplorers crash DataStudio on WindowsXP.

Affected Products:

CI-6870D DataStudio - Single User (English)

Problem/Symptom:
When two or more Xplorers are plugged into a computer running DataStudio 1.7.1 under Windows XP, the result may vary from an unresponsive computer to a fatal exception error. Stopping the Message Server (MsgSrv) will return the responsiveness of the computer; however, this will also disable the USB ports until the computer is rebooted.

PASCO Solution:
Upgrade to DataStudio 1.7.2 or later.

Creation Date: 08/8/2002
Last Modified: 04/11/2003
Mod Summary: