Tech Note 236 Detail

SW750 is not detected on a Dell.

Affected Products:

CI-6450 ScienceWorkshop 750 with SCSI Interface

Problem/Symptom:
DataStudio fails to connect with the ScienceWorkshop 750 interface on a Dell computer.

PASCO Solution:
The Dell management software must be either disabled or uninstalled. Here are the instructions for uninstalling the file.
  1. Click on "My Computer" from your Desktop.
  2. Select Control Panel.
  3. Select Add/Remove Programs.
  4. Search for any management software in the list of installed software. The precise name of the file that you are seeking will vary depending on the model of computer that you are running, but it should be similiar to the following: "Dell Open Manage Client", "Open Manage Client Instrumentation", "Desktop Management Interface", etc.
  5. Remove this software or, if you have concerns about removing the software, please contact Dell, Inc. for more information.

Creation Date: 09/27/2001
Last Modified: 03/25/2004
Mod Summary: