Tech Note 1268 Detail

Cleaning up installation on Capstone.

Affected Products:

UI-5400 PASCO Capstone Site License
UI-5401 PASCO Capstone Single User License
UI-5406 Capstone College/University License

Problem/Symptom:
If you find that some files crash when opening these with Capstone on Windows, you may have a corrupted installation of the Capstone software on your computer.

PASCO Solution:

The following instructions describe how to clean up an improper installation of Capstone on your computer on Windows operating system computers.

  1. Navigate to the Common Files folder in ‘C:\Program Files (x86)\PASCO scientific’.
  2. Run the program ‘PascoCommonFiles uninstall.exe’.
  3. Manually uninstall Capstone via the Control Panel.
  4. Delete the Capstone folder in ’C:\Program Files (x86)\PASCO scientific’.
  5. Install the latest version of Capstone (v1.4.0). Re-entry of the license key should not be necessary.

Creation Date: 02/11/2015
Last Modified: 06/18/2015
Mod Summary: