Spectrometer software screen turns black shortly after startup of the App on Windows.
The blackening of the screen is due to an older version of the video drivers for some computers. Updating the video drivers to the latest version should resolve the issue.
To update the video driver for your Windows machine.
If the operating system is not able to find updates of the drivers for the Display Adapters, please go to the website for the manufacturer of your computer to look for links to update the drivers for your computer.
If you continue to have issues with the display of the Spectrometer software, please contact Teacher Support at firstname.lastname@example.org.
Creation Date: 12/30/2014
Last Modified: 12/30/2014