Tech Note 1236 Detail

Video does not play in SPARKvue.

Affected Products:

PS-2401 SPARKvue Single User License
PS-2400 SPARKvue Site License

Video does not play in SPARKvue.

PASCO Solution:
  1. Close SPARKvue.
  2. Install the latest version of Adobe FLASH player.
  3. Be sure that the video that you would like to play is compressed in H.264/MPEG-4 AVC. If not, you may be able to convert your video to this format using video compression software, such as Handbrake.
  4. Click on Build.
  5. Select a template from the right-side of your screen.
  6. Click on the movie display icon ( The icon with a triangle in a box in the lower-left corner of the display.)
  7. Click "Select a Media File" and find the file that you would like to play.

Creation Date: 01/24/2014
Last Modified:
Mod Summary: