"/> SPARKvue gives error, "An error occurred saving the file.": PASCO

Tech Note 1040 Detail

SPARKvue gives error, "An error occurred saving the file."

Affected Products:

PS-2400 SPARKvue Site License
PS-2401 SPARKvue Single User License
PS-2402 SPARKvue 60 Day Trial

Problem/Symptom:
When saving a file through SPARKvue, SPARKvue gives the error, "An error occurred saving the file."

PASCO Solution:

SPARKvue gives the error "An error occurred saving the file."
SPARKvue will return the above warning under three circumstances.

  1. A Read-Only version of the file with the same name already exists in the same location.
  2. SPARKvue was not able to access the drive onto which SPARKvue was attempting to save the file.
  3. Insufficient disk space is available on the drive SPARKvue was attempting to save the file.

If the cause of the problem is a Read-Only version of the file, selecting "Save File As" from the Sharing screen and giving the file a different name will avoid the error message.

If error is not resolved by attempting to us the "Save File As" button, please attempt to select a different storage device that is known to be connected to the computer and that contains sufficient storage for the file to be saved.

Creation Date: 09/11/2009
Last Modified: 09/11/2009
Mod Summary: