5-year Warranty for Education
As a mission-focused company, PASCO designs educational products for use by teachers and students around the world. The educational setting is unique, with different requirements for equipment intended explicitly to teach scientific concepts. In primary, secondary, and university educational applications, PASCO-manufactured products are covered by a 5-year limited warranty from delivery date against defects in material and workmanship. The PASCO warranty does not extend to any products, including touch screens, that have been subject to abuse, neglect, accident, improper installation, or application in any use other than education, or products that have been repaired or altered outside of our factory. Consumables and limited-life products (such as pH probes, membranes, fast-response temperature probes, batteries, chemical solutions, printed materials, etc.) are excluded. Product-specific and additional warranty information is available upon request. Two exceptions to the 5-year PASCO Warranty are the SPARK LX and SPARK LXi dataloggers.
The PASCO Promise of Learning (90-day Satisfaction Guarantee)
We are confident that PASCO solutions will help your students achieve more in science. Within the first 90 days, if you are not satisfied that your students are more engaged and learning more effectively, return your purchase for a refund. We don't want you spending precious budget dollars on something you don't use. (We are sorry but we must exclude non-PASCO software that has been opened, radioactive products, and products that contain perishables.) See instructions for Returns on this page.