Technical & Teacher Support

E-mail:

Technical & Teacher Support

Hours:

Mon-Thurs: 7:00 a.m - 4:30 p.m.
Fri: 7:00 a.m - 2:00 p.m.
Pacific time zone

Phone:

916-786-3800 (outside US)
800-772-8700 (inside US)

Fax:

916-786-7565

Mail:

PASCO scientific
10101 Foothills Blvd.
Roseville, California
95747-7100 USA

 
Live Technical Support is available by phone during business hours. After hours, please leave a voice mail, email or fax and we will respond as soon as possible. (For questions about billing, orders and accounts, contact Customer & Order Support.) Also see:

Meet the Staff:

 
Steven brings a wealth of experience in university level physics, with a BS from University of Chicago and Ph. D. from Montana State University. Among other responsibilities, he is our NI/Virtual Instrument developer. He is an avid recumbent bicycle commuter.
Scott Sukrapanna - Contact for Email Support
Scott is the most experienced member of our Teacher Support team. He earned a BS in Physics and an MS in Plant Biology from University of California Davis. His specialty is physics and plant physiology. He is also an automotive aficionado.
Jeffrey 'J.J.' Plank is a well-versed Teacher Support representative with extensive experience as a PASCO software and probeware trainer. He earned a BS in Applied Physics from University of California Davis. His specialty is physics with an emphasis in optics. He is best described as a skateboard and snowboard enthusiast.
Melissa has been fascinated with science since a young age. She earned a B.S. in Biology from State University of New York Geneseo, and an M.S. in Plant Biology from University of California Davis where she discovered her passion for teaching. Her specialties include biology with a focus on genetics, molecular biology and botany.