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FAQs -- Top Technical Advice from PASCO Technical Support

PASPort Interface undetected on a Windows PC

A PASPort interface is not detected by DataStudio or SPARKvue on a Windows computer.

- Affected Products: USB Link (PS-2100A), Xplorer GLX (PS-2002), SPARK Science Learning System (PS-2008)
- TechNote 353 - October 9, 2002

Undetected SW750-USB on a PC.

DataStudio is unable to detect the USB ScienceWorkshop 750 interface on a PC.

- Affected Products: 750 Interface, USB (CI-7650)
- TechNote 367 - January 14, 2003

GLX Firmware Update Procedure

GLX Firmware Update Procedure

- Affected Products: Xplorer GLX (PS-2002)
- TechNote 534 - June 23, 2005

Unable to locate DataStudio license key

DataStudio prompts me for a license key. Where do I find it?

- Affected Products: DataStudio Software (Site License) (CI-6871), DataStudio Software (Single User) (CI-6870), DataStudio Lite (CI-6883)
- TechNote 601 - February 26, 2007

DataStudio Installation Problems

DataStudio Installation Problems

- Affected Products: DataStudio Lite (CI-6883), DataStudio Software (Single User) (CI-6870)
- TechNote 665 - October 10, 2008

"Go Firmware"

GLX reports "GLX BOOT VERSION 0.00 / GO FIRMWARE".

- Affected Products: Xplorer GLX (PS-2002)
- TechNote 672 - November 6, 2008

DataStudio installation freezes when trying to create C:\Program Files\DataStudio directory.

DataStudio installation freezes when trying to create C:\Program Files\DataStudio directory on Windows XP or Vista.

- Affected Products: DataStudio Software (Single User) (CI-6870)
- TechNote 677 - January 9, 2009

SPARK SLS Printer Compatibility

SPARK SLS Printer Compatibility

- Affected Products: SPARK Science Learning System (PS-2008)
- TechNote 679 - January 29, 2009

SPARKvue for iOS Use

How do I use SPARKvue for iOS (iPod touch, iPhone, iPad)?

- Affected Products: PASPORT AirLink 2 (PS-2010)
- TechNote 1023 - July 21, 2009

How do I emulate my SPARK SLS on my computer?

How do I emulate the SPARK Science Learning System on my computer?

- Affected Products: SPARK Science Learning System (PS-2008)
- TechNote 1030 - August 12, 2009