Teacher and Technical Support

Live Technical Support is available by phone during business hours. After hours, please leave a voice mail, email or fax and we will respond as soon as possible. (For questions about billing, orders and accounts, contact Customer & Order Support.) Also see:

• Knowledge Base, FAQs
• Product Manuals
• Downloads

Steven Meschia

Steven brings a wealth of experience in university level physics, with a BS from University of Chicago and Ph. D. from Montana State University. Among other responsibilities, he is our NI/Virtual Instrument developer. He is an avid recumbent bicycle commuter.

Scott Sukrapanna

Scott is the most experienced member of our Teacher Support team. He earned a BS in Physics and an MS in Plant Biology from University of California Davis. His specialty is physics and plant physiology. He is also an automotive aficionado.

Melissa Tomney

Melissa has been fascinated with science since a young age. She earned a B.S. in Biology from State University of New York Geneseo, and an M.S. in Plant Biology from University of California Davis where she discovered her passion for teaching. Her specialties include biology with a focus on genetics, molecular biology and botany.

Mike Paskowitz

Mike fell in love with science as a child by watching metal workers at a craft fair. He earned his BS in Mechanical Engineering and Materials Science from UC Davis, as well as his MS in Chemical Engineering and Materials Science. He also earned a CA teaching credential, and has spent 8 years in the classroom teaching physics, chemistry, and math to high school students in Sacramento and in Davis. Mike's specialties include materials science and engineering. Mike enjoys spending time swimming and bicycling with his family.

Katie Gentile

Katie has been interested in chemistry and chemical applications since her high school chemistry class.  She earned a B.S. in Chemistry at Georgia College and State University.  Her specialties include environmental chemistry pertaining to air and water quality, as well as instrumental analysis.  Katie enjoys the outdoors and spending time with her family.