Site Help

Minimum browser requirements to view PASCO's web site
Do I need cookies turned on in my browser to use the catalog?
How do I turn on and manage cookies?
How do I create a new user account?
How do I generate a quote?
How do I place an order?
How do I convert a quote to an order?
Are there any free experiment downloads available?
Does PASCO offer lab manuals?
I am interested in learning more about PASCO equipment and how it can be used in the classroom. What is the best way to do that?
I own PASCO equipment. What kind of training is available?
How do I register my Xplorer GLX?
How do I get DataStudio software updates?
Who is my local sales representative?

Minimum browser requirements to view PASCO's web site

Windows: Netscape 6.0 or later, Internet Explorer 6.x or later

Macintosh: Safari 1.x, Netscape 6.0 or later, Internet Explorer 5.0 or later

Cookies are required. Javascript is required for site personalization and store functionality.

Do I need cookies turned on in my browser to use the catalog?

PASCO's on-line store will only work properly when cookies are accepted by your browser. Cookies are generated by a Web Site and provide unique identifiers used by your browser to customize a site for a particular viewer. If you do not have cookies enabled, the PASCO shopping cart will not function properly.

How do I turn on and manage cookies?

Activating Cookie Support

Your browser may support cookies, but it might not be configured to accept them. Please check the list below for directions on changing your browser settings to support cookies.

Microsoft Internet Explorer 6.x ( Windows )- Go to Tools > Internet Options. Go to the 'Privacy' tab. Move the slider to a setting of "High" or lower and you should be able to use the PASCO site. (Medium is recommended.)

Netscape 6.x or later ( Windows )- Go to Edit > Preferences. Click 'Privacy & Security'. Click on the box labeled 'Enable All Cookies' to select it. Click OK.

Safari 1.x ( Mac OS X ) - Go to Safari > Preferences. Click the 'Security' icon and under 'Accept Cookies' select either 'Always' or 'Only from sites you navigate to'. Use the 'Show Cookies' button to view and manage your cookies.

Managing Cookies On Your Computer

If you are sure your browser supports cookies and you have them turned on, you may need to delete your old cookies in order to browse our site. Follow the directions below to delete your store.pasco.com cookies.

Microsoft Internet Explorer 6.x ( Windows ) - Go to Tools > nternet Options. Click the 'General' tab. Under 'Temporary Internet files' click the 'Delete Cookies' button and then 'Ok'. Restart your browser.

Netscape 6.x or later ( Windows ) - Go to Tools > Cookie Manager > Manage Stored Cookies. To delete cookies for PASCO's site, select all cookies that show 'store.pasco.com', 'pasco.com' or 'www.pasco.com' in the Site column and click the 'Remove Cookie' button. Restart your browser.

Safari 1.x ( Mac OS X ) - Go to Safari > Preferences. Click the 'Security' icon and click the 'Show Cookies' button to view and manage your cookies. Command-click all cookies that show 'store.pasco.com', 'pasco.com' or 'www.pasco.com' in the Web site column and click the 'Remove' button. Restart your browser.

How do I create a new user account?

Only customers within the United States can see prices. Customers outside the US can use the quote generator and will contacted by a local PASCO representative within 2 business days.

How do I generate a quote?

The main function of PASCO's Online Catalog is to provide you with a quote. All default settings within the PASCO shopping basket will result in a printable quote and an e-mail response. Simply follow the steps below:

Step 1: Place items in your shopping cart by pressing a "Buy Now" or "Add to Quote" button.

Step 2: Click the "View Cart" button to view your basket. To complete the quote process, click the "Next Step" button on the shopping cart page.

Step 3: Enter or verify your account information. If this screen appears blank and you already have a user name and password, click on "LOG IN" at the top of the page. After logging in, verify your account information and then click the "Next Step" button to proceed.

Step 4: To generate a quote leave the payment select menu with its default selection -- "Generate Quote ONLY."

Step 5: Select your desired Shipping Method. Click the "Next Step" button to proceed.

Step 6: Verify order information. At the bottom of the screen, enter a message if desired.

Step 7: Press the "Finish Quote" button to proceed.

Step 8: Print out the quote screen. A copy of your Quote will also be automatically e-mailed to you.

How do I place an order?

Step 1: Follow Quote Steps 1-3 above.

Step 2: When asked to "Select a Payment Method" choose one of the five options -- VISA, MasterCard, American Express, Discover Card or Purchase Order. Then select your desired Shipping Method. Next, enter the credit card information. Press the "Next Step" button to proceed.

Step 3: Review your order information. Enter a message at the bottom of the screen, if you wish. To continue, click "Place Order."

Step 4: Print out the Order Acknowledgement and keep a copy for your records. A copy of your Order Acknowledgement will also be automatically e-mailed to you.

Note for Purchase Order customers: Please fax a copy of the Order Acknowledgment along with a valid copy of your school or district's purchase order document to 916-786-7565. PASCO must verify a valid purchase order before sending you a confirmation with delivery dates via e-mail.

How do I convert a quote to an order?

Step 1: Make sure you are logged in to the PASCO website. The top of the web page should say "Welcome," followed by your first name if you're logged in correctly. Otherwise, press the "Log In" link to log in to the system.

Step 2: Click the "My Account" at the very top of the page. An "Account Management" page will appear. Under "Activity History" will be a list of your saved quotes, if any. Click on a quote link.

Step 3: When you click on a quote, a new screen will appear showing the details for the quote. An "Edit Quote" button will appear at the bottom of the screen. Press the "Edit Quote" button to re-enter the quote into the shopping cart system.

Step 4: You may now add new products, delete products, or update quantities in your shopping cart. To submit the quote as an order, follow the steps under "How do I place an order?" above.

Teacher Resources

Are there any free experiment downloads available?

PASCO offers an extensive collection of downloadable experiments available for teachers.

Does PASCO offer lab manuals?

Yes, PASCO offers a selection of lab manuals incorporating probeware. To view available lab manuals and other curriculum resources, visit one of the following subject areas:

I am interested in learning more about PASCO equipment and how it can be used in the classroom. What is the best way to do that?

There are several ways to learn more about your PASCO equipment.

Free Evaluation Workshops throughout the country. View the list of upcoming sessions.
Online Videos - See step-by-step product and experiment demonstrations.
Shows and Conferences - Come visit PASCO at shows and conferences across the U.S. and the world.

I own PASCO equipment. What kind of training is available?

PASCO offers a variety of training options, including online and site-based trainings. To view the full complement of training options available, visit the Professional Development page.

Product Support

How do I register my Xplorer GLX?

Visit the Xplorer GLX Registration Page to register your product. During the registration process you can set preferences as to notification method when firmware upgrades are posted.

How do I get DataStudio software updates?

Download the latest DataStudio. DataStudio update are free for life.

Who is my local sales representative?

To find your local sales representative, click here.