PASCO Privacy, Legal Statements
At PASCO, customers always come first. We recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy.
We’ve structured our web sites so that, in general, you can visit PASCO on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personal information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your customer relationship with PASCO.
What information we collect
On some PASCO web sites, you can order products or services, download software updates, make requests, and register to receive materials. The types of personal information collected at these pages include name, e-mail address, contact and billing information, transaction, and credit card information. In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. Data collected online may also be combined with information you provide when you register your ownership of PASCO products. Personal information can be updated each time you place an order or obtain a quote from the online PASCO store.
PASCO also uses web site logging/analysis software to track how PASCO visitors navigate through the site. This site log, commonly called a “hit” log, allows PASCO to determine which PASCO web site pages are the most popular. The log contains no personal information, only a listing of web site addresses visited by PASCO customers.
How we use the information
PASCO uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our web sites for you. Credit card numbers are used only for payment processing and are not retained for other purposes.
From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such contact.
Whom we share the information with
PASCO will not sell, rent, or lease your personal information to others. Unless you tell us otherwise or law prevents us, we will only share the personal data you provide online with other PASCO entities and/or business partners who are acting on our behalf for the uses described above. Such PASCO entities and/or business partners are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.
A cookie is a piece of text asking permission to be placed on your computer’s hard drive. If you agree, then your browser adds the text in a small text file. Cookies help us analyze web traffic and let us know when you visit a particular PASCO web page. Cookies enable web applications to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes and dislikes.
You may set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete the files that contains cookies; those files are stored as part of your internet browser.
Links to Third Party Web Sites
Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the PASCO site. PASCO has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, PASCO does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.
PASCO is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data such as credit card information.
Order Terms and Conditions
The PASCO Promise of Learning
(90-day Satisfaction Guarantee)
We are confident that PASCO solutions will help your students achieve more in science. At the end of 90 days, if you are not satisfied that your students are more engaged and learning more effectively, return your purchase for a refund. We don't want you spending precious budget dollars on something you don't use. (We are sorry but we must exclude non-PASCO software that has been opened, radioactive products and products that contain perishables.) See instructions for Returns on this page.
Products Built to Last
PASCO 5-Year Limited Warranty for Education
PASCO products are built to survive. PASCO-manufactured products are covered by a limited warranty for a period of 5 years from delivery date against defects in material and workmanship. Products manufactured by anyone other than PASCO are subject to the conditions of the warranty supplied by the manufacturer (generally 1 year). The PASCO warranty does not extend to any product, including touch screens, that have been subject to abuse, neglect, accident, improper installation or application, any use other than education, or products that have been repaired or altered outside of our factory. Consumables and limited-life products (such as pH probes, membranes, fast response temperature probes, batteries, chemical solutions, printed materials, etc.) are excluded. Additional warranty information is available upon request.
Free Teacher and Technical Support
We want teachers to be successful with PASCO solutions. Please contact our support team with any questions via phone or email. We are here to help.
Within the USA, call (800) 772-8700.
Outside the USA, call +1 (916) 786-3800.
Prices which may be displayed on this website or printed in catalogs are discounted prices only for recognized US Educational Institutions within the United States. This US Educational pricing reflects a 30% discount off our retail price on all products manufactured by PASCO, and a 22% discount off our retail price on products for which PASCO is an authorized reseller. Educational Institutions outside the USA or non-educational customers, please inquire for pricing from PASCO (email@example.com) or your local representative. Prices are effective January 1, 2013 and supersede any previously published prices. Prices are in U.S. dollars and do not include freight and handling nor federal, state or local imposed taxes. Prices are subject to change without notice.
Convenient Forms of Payment
Purchase Orders. PASCO accepts purchase orders from recognized public and private educational institutions. For phone orders, please include a purchase order number and an authorized name. For written orders, please include a purchase order number, a phone number, and a valid authorized signature. Terms are net 30 days for approved accounts. Partial shipments are invoiced separately and are payable in 30 days. Late payments are subject to 1-1/2% per month service charge after 30 days.
Credit Cards. PASCO accepts MASTERCARD, VISA, American Express and Discover. Please include your name, telephone number, account number, expiration date, CVC code and signature.
PASCO Capstone, DataStudio, WAVEPORT, and SPARKvue Licenses
PASCO Capstone, DataStudio, WAVEPORT and SPARKvue software may be purchased as a Single License for use with one computer or as a Site License for use on all computers on a K-12 campus or in a college/university department.
Items in stock will normally be shipped in less than seven working days from receipt of the order. Specific requests for air shipments or special carriers will be honored at additional cost.
Please obtain the required Return Material Authorization (RMA) prior to returning any product to PASCO (call 1-800-772-8700). RMAs for products being returned under our 90-day Satisfaction Guarantee or In-Warranty products will include an Electronic Return Label for free shipping. Out-of-Warranty products must be shipped prepaid. Returns for credit or exchange must be in new condition and packaged in original shipping cartons or packaging sufficient to prevent damage during transit.
Please contact the authorized PASCO representative in your country for assistance in returning equipment for repair. PASCO’s International Customer Service team can be reached at +1-916-786-3800 or at firstname.lastname@example.org. Out-of-Warranty products must be shipped prepaid, door-to-door. Returns for credit or exchange must be in new condition and packaged in original shipping cartons or packaging sufficient to prevent damage during international transport.
PASCO, PASCO scientific, EcoZone, ezSample, MultiMeasure Sensors, PASCO Capstone, ScienceWorkshop, SPARKscience, SPARK Science Learning System, SPARKvue, SPARKlab, SPARKlink, SPARK system, PASPORT, Tension Protractor, WAVEPORT, and Xplorer GLX are trademarks or registered trademarks of PASCO scientific in the United States and/or in other countries. All other brands, products or service names are or may be trademarks or service marks of, and are used to identify products or services of, their respective owners.
More Product Information
Designed for education. PASCO products are designed for education; they are not intended for use in graduate research or industry, and should not be used in any apparatus involved with life support, patient diagnosis, or industrial control.
PASCO reserves the right to change the specifications of any product without prior notice. If a product is no longer available, PASCO reserves the right to substitute a product of equal, or higher, value and functionality.
Electrical. Unless otherwise requested, all equipment is shipped in 115 V, 60 Hz configurations. Please request a different voltage if required.
FCC. Where appropriate, electrical products are marked to indicate that they conform to Federal Communications Commission (FCC) standards. Most commonly, FCC Part 15, Class A.
CE Mark. Where appropriate, products carry the CE marking, which indicates that they conform to the applicable European standards. This almost exclusively applies to products that are designed to meet the following applicable directives:
- 2004/108/EC for electromagnetic compatibility (EMC)
- 2006/95/EC for low voltage electrical equipment
Other Regulations May Apply
Local, national, and international regulations may restrict the purchase, storage, transport, use or disposal of certain products such as chemicals, radioactive sources, and specialty products and wireless transmission devices. Please consult your local regulations to ensure compliance.
Unless Otherwise Specified:
- Operating Temperature Range: 0°C – 40°C (32°F to 104°F).
- Maximum Altitude (Operational): 10,000 feet
PASCO scientific meets the highest quality standards, and our Quality Management System is registered to ISO 9001.
PASCO and the Environment
PASCO Environmental Policy: PASCO is committed to be in compliance with all laws and requirements in the countries in which our products are sold. PASCO is a responsible steward of the environment and as such, continually seeks to minimize the impact that our manufacturing, distribution, and consumption practices make on the planet’s natural resources.
Miscellaneous (International Customers)
The European Union (EU) WEEE (Waste Electrical and Electronic Equipment) symbol (left) and on the product or on its packaging indicates that this product must not be disposed of in a standard waste container.
All applicable products supplied by PASCO Scientific to the EU meet the requirements as specified in the RoHS directive either by substance limits or by product exemptions.
The battery or batteries used in PASCO products are marked with the European Union symbol for waste batteries (left) to indicate the need for separate collection and recycling.
Sally Ride Science Key Concepts - Teacher Licensing
Please view the Teacher License for Digital Content (PDF, 119KB) for Sally Ride Science Key Concepts SPARKlabs.