PASCO Privacy, Legal Statements
Privacy Statement
At PASCO, customers always come first. We recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy.
We've structured our web sites so that, in general, you can visit PASCO on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personal information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your customer relationship with PASCO.
What information we collect
On some PASCO web sites, you can order products or services, download software updates, make requests, and register to receive materials. The types of personal information collected at these pages include name, e-mail address, contact and billing information, transaction, and credit card information. In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. Data collected online may also be combined with information you provide when you register your ownership of PASCO products. Personal information can be updated each time you place an order or obtain a quote from the online PASCO store.
PASCO also uses web site logging/analysis software to track how PASCO visitors navigate through the site. This site log, commonly called a "hit" log, allows PASCO to determine which PASCO web site pages are the most popular. The log contains no personal information, only a listing of web site addresses visited by PASCO customers.
How we use the information
PASCO uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our web sites for you. Credit card numbers are used only for payment processing and are not retained for other purposes.
From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such contact.
Whom we share the information with
PASCO will not sell, rent, or lease your personal information to others. Unless you tell us otherwise or law prevents us, we will only share the personal data you provide online with other PASCO entities and/or business partners who are acting on our behalf for the uses described above. Such PASCO entities and/or business partners are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.
How PASCO Uses Cookies
A cookie is a piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small text file. Cookies help us analyze web traffic and let us know when you visit a particular PASCO web page. Cookies enable web applications to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes and dislikes.
A few PASCO web sites use cookies to track unique IDs as part of the customer web navigation. This cookie, by itself, only tells us that a previous PASCO visitor has returned. If you deny the cookie, you can still use the site anonymously. Certain PASCO web sites use cookies to provide an automated log-in process for previously registered customers. This insures that you will be accurately identified and linked with your registration data.
Overall, cookies help us give you a better, personalized web site to use. PASCO wants to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data you chose to share with us. This practice is strictly enforced. We know that a lot of people have concerns about cookies, but in talking with many of our customers, we believe that the benefit we both gain from their proper use is worthwhile. We value the relationships we have with our customers, so we respect these concerns. PASCO works to continuously improve the PASCO web experience and personal data privacy policy and practices.
You may set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete the files that contains cookies; those files are stored as part of your internet browser.
Links to Third Party Web Sites
Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the PASCO site. PASCO has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, PASCO does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.
Security
PASCO is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data such as credit card information.
Terms and Conditions
The PASCO Promise of Learning
(90-day Satisfaction Guarantee)
We are confident that PASCO solutions will help your students achieve more in science. At the end of 90 days, if you are not satisfied that your students are more engaged and learning more effectively, return your purchase for a refund. We don’t want you spending precious budget dollars on something you don’t use. (We are sorry but we must exclude non-PASCO software that has been opened.) See instructions for Returns below.
Products Built to Last
PASCO 5-Year Limited Warranty for Education
PASCO products are built to survive. PASCO-manufactured products are covered by a limited warranty for a period of 5 years from delivery date against defects in material and workmanship. Products manufactured by anyone other than PASCO are subject to the conditions of the warranty supplied by the manufacturer. The PASCO warranty does not extend to any product that has been subject to abuse, neglect, accident, improper installation or application, any use other than education, or products that have been repaired or altered outside of our factory. Consumables and limited-life products (such as pH probes, membranes, fast response temperature probes, batteries, etc.) are excluded. Additional warranty information is available upon request.
Free Teacher and Technical Support
We want teachers to be successful with PASCO solutions. Please contact our support team with any questions via phone or email. We are here to help.
Web:Educational Pricing
www.pasco.com/support
Email:
support@pasco.com
Phone:
Within the USA, call (800) 772-8700.
Outside the USA, call +1 (916) 786-3800.
Prices which may be displayed on this website or printed in catalogs are discounted prices only for recognized US Educational Institutions within the United States. Educational Institutions outside the USA or non-educational customers, please inquire for pricing from PASCO (sales@pasco.com) or your local representative. Prices are effective January 1, 2008 and supersede any previously published prices. Prices are in U.S. Dollars and do not include freight and handling nor federal, state or local imposed taxes. Prices are subject to change without notice.
Convenient Forms of Payment
Purchase Orders. PASCO accepts purchase orders from recognized public and private educational institutions. For phone orders please include a purchase order number and an authorized name. For written orders please include a purchase order number, a phone number, and a valid authorized signature. Terms are net 30 days for approved accounts. Partial shipments are invoiced separately and are payable in 30 days. Late payments are subject to 1-1/2% per month service charge after 30 days.
Credit Cards. PASCO accepts MASTERCARD, VISA, American Express and Discover. Please include your name, telephone number, account number, expiration date, CVC code and signature.
PASCO Software Licenses
DataStudio and WAVEPORT software may be purchased as a Single License for use with one computer, as a Classroom License for use on all computers in a single classroom on a K-12 campus or a single mobile lab cart, or as a Site License for use on all computers on a K-12 campus or in a college/university department. Core upgrades for DataStudio and WAVEPORT are always free to license holders via web download from www.pasco.com/downloads
Shipping
Items in stock will be shipped within seven working days from receipt of the order via United Parcel Service® or Fed Ex® depending on destination.
Specific request for air shipments or special carriers will be honored at additional cost.
Returns
Please obtain the required Return Authorization prior to returning any product to PASCO (call 1-800-772-8700). All returns to PASCO must be shipped prepaid. Returns for credit or exchange must be in new condition and packed in original shipping cartons. At its option, PASCO may accept returns outside of 90 days (subject to a 20% restocking fee).
Trademarks
PASCO, PASCO scientific, DataStudio, ezSample, ImagiWorks, ImagiProbe, ImagiLab, ImagiMath, ImagiCalc, ImagiGraph, ImagiSolve, MultiMeasure Sensors, PASPORT, PureDigital Probeware, ScienceWorkshop, SensorScience, SPARK, SPARK Science Learning System, SPARKlab, SPARKbook, SPARKvue, Splish, Splash, WAVEPORT, Xplorer, and Xplorer GLX are trademarks or registered trademarks of PASCO scientific, in the United States and/or in other countries. All other brands, products, or service names are or may be trademarks or service marks of, and are used to identify products or services of their respective owners. Splish and Splash water drop characters © PASCO scientific, 2001.
More Product Information
Designed for education. PASCO products are designed for education; they are not intended for use in graduate research or industry, and should not be used in any apparatus involved with life support, patient diagnosis, or industrial control.
PASCO reserves the right to change the specifications of any product without prior notice.
Electrical. Unless otherwise requested, all equipment is shipped in 115 V, 60 Hz configurations. Please request a different voltage if required.
CE. All our products carry CE marking where appropriate. This almost exclusively applies to products that are designed for connection to the AC power main(s) supply. Our AC power main(s) connected products are built to comply with IEC 1010-1 and conform to EEC directive 93/68/EEC.
EMC. Our AC power main(s) products comply with the Electromagnetic Compatibility Directive (89/336/EEC) for use in the classroom, laboratory, or study area.
Local Regulations May Apply
Local and national regulations may restrict the purchase, storage, use or disposal of certain products such as chemicals, radioactive sources, and wireless transmission devices. Please consult your local regulations to ensure compliance.